Privacy Policy

Information We Collect

When you submit a form on our website or through our Meta (Facebook and Instagram) ads, we collect:

• Your name
• Your email address
• Your phone number
• Information about who the tour is for (yourself, spouse, parent, or family member)
• The type of care or living arrangement you are interested in
• Marketing attribution data (such as which ad or referral source brought you to us)

We may also collect technical information automatically, including your IP address, browser type, device information, and pages visited on our website.

How We Use Your Information

We use the information you provide to:

• Contact you about scheduling a private tour of our community
• Share information about our services, floor plans, amenities, and events
• Follow up on your inquiries and interest in our retirement community
• Improve our website, advertising, and services
• Comply with legal obligations

How We Share Your Information

We share your information only with:

• Our internal team members who assist with tour scheduling and community inquiries
• Our customer relationship management (CRM) provider (WelcomeHome Software) to manage your inquiry
• Meta Platforms (Facebook and Instagram) for advertising measurement and optimization purposes
• Service providers that help us operate our website and communications
• Legal authorities when required by law

We do not sell your personal information to third parties.

Cookies and Tracking

Our website uses cookies and similar technologies, including the Meta Pixel, to measure ad performance and improve your experience. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

Data Retention

We retain your information for as long as needed to respond to your inquiries and provide services, or as required by law.

Children's Privacy

Our services are directed to adults. We do not knowingly collect information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or your information, contact us: